Operations Manager - Financial Services

Occupations

Banking-Finance Professionals: Finance Business Partner, Financial Director, Group Accountant, Product Control, Compliance, Internal Audit, IT Audit, Operational Risk, Market Risk, Credit Risk, Strategy, Project Management, Corporate Finance, Regulatory Reporting (FSA / BoE), Strategy, FP&A, Financial Planning & Analysis, Financial Accountant, Management Accountant, Financial Controller, Financial Analyst, Finance Analyst, Treasury Accountant, Tax Accountant, Fund Accountant, Accounts Payable, Purchase Ledger, Accounts Receivable, Billings, Billings Manager, General Ledger, Sales Ledger, Accounts Assistant
Banking: Agribusiness, Analyst, Asset Finance Sales, Back Office, Business Banking Sales, Cashier, Client Services, Compliance, Corp Actions/Divs, Corporate Business Sales, Credit/Risk Management, Derivatives, Director/Senior Management, Equity, Fixed Income, Front Office/Trading, Fund Administration, Fund Management, FX/MM, High Net Worth, Loans Administration, Offshore Banking, Private Banking, Project Management, Reconciliations, Retail Banking, Securities Lending/Collateral, Settlements, Static Data, Trade Finance, Trade Support, Treasury/Payments, Other Banking
Financial Services: Actuarial, Bancassurance, Business Development Manager, Collections, Compliance, Consultancy, Employee Benefits, General Management, Group Risk Advisor, Hedge Funds, Independent Financial Advisor, Independent Financial Advisor - Trainee, Insolvency Advisor, Investments, Life, Loans - Other, Loans Advisor, Loans Underwriter, Mergers & Acquisitions, Mortgage Administrator, Mortgage Advisor, Mortgage Underwriter, Mortgages - Other, Paraplanning, Pensions, Retail Financial Advisor, Sales & Business Development, Sales Support, Stockbroker, Other Financial Services, FPC Qualified, Senior Financial Services Administrator, Financial Services Administrator, Paraplanner, Senior Paraplanner, CFP Qualified, CeFA

Job Description

Our client based in Redditch is currently seeking to recruit an EXPERIENCED Operations Manager to their established team. You will need to have worked in a similar position within a "FINANCIAL SERVICES" environment and have experience of the following:

Key responsibilities:

• New Business - end to end process ownership
• SLA’s - The creation of and adherence to
• Dialler - through liaison with collections and the dialler team
• Client Services - end to end process ownership
• Collection Support - Initial ownership of full process ahead of permanent manager being employed
• HR - support to other key members of staff and management
• Administration - management of mail house, telco’s and strategic supplier relationships
• Compliance - support to the compliance function
• Office & Facilities - asset tracking and basic facilities management

This is an exciting opportunity to help build a department from the ground up and support the key players in the business as the business grows and develops. If you would like to know more about this position please apply to this advertisement in the first instance to receive an immediate call back and a full and up to date job description.

Job Requirements

Contact Centre Experience, Management Information experience, Call Centre